
Frequently asked questions.
Why do I need SOPs?
Standard operating procedures ensure that tasks are done consistently and correctly. They reduce errors, speed up onboarding and allow you to delegate with confidence.
Can I just use templates?
Templates can be a good starting point, but every business is unique. Generic templates often result in vague documents that don’t capture your specific processes. We customize your SOPs to reflect how your team actually works.
What platforms do you work with?
We use what you use! Google Docs, Loom, ClickUp, Asana and Trainual work great for most projects. If you prefer Notion, Monday.com or Trello, we can easily accommodate those as well. If you are already using another system we are happy to discuss whether it makes sense to continue or start fresh.
How long does it take to create an SOP?
A single SOP typically takes one to two weeks from discovery call to final delivery. Larger projects depend on scope; we’ll outline a timeline during your proposal.
Do you offer training?
Training is the name of the game! Yes. Every SOP includes a short Loom video walkthrough. For full build‑outs, we conduct live training sessions and provide guidance on implementing the procedures within your team.
Can’t AI write my SOPs for me?
Sort of. AI tools are impressive and can assist with drafting, but they lack context and cannot extract the tacit knowledge that lives in your head. When used alone, they tend to output generic advice that doesn’t help your team execute. We blend AI with human interviews and workflow mapping. Our job is to ask the right questions, capture your specific processes and then use technology to document them clearly. This way, you get SOPs that are customized for your business instead of cookie‑cutter instructions.